TITLE: PRIVACY POLICY

ISSUE DATE : December 2001


 

PURPOSE


MTM is committed to user privacy in our products, services and systems. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.
 

SCOPE

GENERAL


This policy covers all MTM's operations including our corporate web sites but does not extend to any web sites not administered by MTM, this includes any third-party web site links that appear on the MTM web site.

MTM encourages you to read this privacy policy and those of all web sites you visit. Below is a summary of MTM's online privacy policy.

 

Types and uses of personal information.

Your personal information is used in the following ways:

• User IDs and Passwords. Provides you with access to your profile areas and to protected content.

• Account Information. These tell us more about who you are, how to contact you, and your shipping and billing information. Also contains any preferences you have provided, such as language, email format and interests.

• Customer Feedback and Support. Provides a mechanism for requesting information from MTM. Also used to tell us how we can improve our products, services and site designs.

• Email Correspondence. Used to raise and respond to issues and inquiries of all types. Also used to distribute information about MTM, our products, and services.

• Transactions. Shows which products and services you have requested.
 


Collection of Information

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage. All information will be collected in a lawful and fair manner.

 

Security measures.

We protect the personal information you share with us. All personal information is stored on a database, which is located and administered by MTM employees only. Strict security measures are also implemented to restrict access to this database and it's contents.
Authorized third party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

MTM will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose.

 

Linked web sites.

We provide links to third party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third party sites.


Cookies.


Most MTM Web sites use cookies. Cookies help us provide a better user experience by measuring which Web site areas are of greatest interest. MTM also uses cookies when you register for one of our Web programs. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. MTM can only read cookies from MTM Web sites.

 

Accessing and updating information.

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. To update your personal information, please complete this form.

 

Privacy – issue resolution.

MTM have developed an issue resolution procedure to investigate and deal with any privacy related issues that may occur.